Help Desk

Frequently Asked Questions

Does Arundel Lodge accept donations?

Yes! Arundel Lodge welcomes donations of time, talent, and treasure. As a 501(c)(3) nonprofit, your gift may be tax-deductible (Tax ID #51-0169423). We rely on donations to fund our mission and expand services to the community. We accept monetary gifts, stocks, land, legacy gifts, and donations from businesses, including sponsorships and in-kind contributions.

We also need volunteers with skills that support our programs. Whether teaching, assisting with events, or helping with the garden, your time is invaluable. Groups are welcome to volunteer for home projects.

In-kind donations such as personal care items, gently used clothing, and household goods are also appreciated for our Residential Rehabilitation Program.

For more information, contact Melanie Quinn, Development Director, or visit our donation page. Every gift, big or small, makes a difference!

Does Arundel Lodge provide services to speakers of languages other than English?
Language barriers can affect not only the quality of healthcare community members receive, but whether or not they choose to seek out treatment at all. As a result, Arundel Lodge has been a long-time provider of services to speakers of other languages in many of our programs. We hire staff as well as interpreters who are culturally competent and fluent in ASL to serve our community members who are deaf and hard of hearing, and in Spanish, to serve our Hispanic community members. Additionally, we use a language line service, when needed. Arundel Lodge strives to serve all community members and can make arrangements to provide interpreters in other languages as well.
How is Arundel Lodge funded?

Arundel Lodge is funded through three main sources: reimbursement from Medical Assistance and private insurers, government and private foundation grants, and private donations. Grants and donations are crucial for covering services not paid by insurance, such as 24-hour care, meals for Day Program participants, and treatment for the uninsured or underinsured. These funds also support operational costs, including building maintenance and the homes for residents in our Residential Rehabilitation Program. Additionally, they help expand programs like the Marcus Youth and Family Center for children and families and the Behavioral Health Urgent Care Center located at Luminis Health Anne Arundel Medical Center.

How does a community member in need apply to be in the Residential Rehabilitation Program?

The process of being admitted to an RRP begins with the completion of an application by a mental health professional who is actively involved with the individual seeking services. This application must be filled out using the Statewide RRP application form, which ensures consistency across the state. Once completed, the application is submitted to the Core Service Agency (CSA) of the applicant’s county of origin. The CSA is responsible for managing public behavioral health services locally and coordinating access to various mental health resources.

Upon receipt of the application, the CSA reviews it to determine the applicant’s eligibility for RRP services and assesses the appropriate level of care required, which could be either Intensive or General. This assessment is based on the individual’s specific needs and current living situation. If the CSA identifies a suitable vacant bed within the county, they will refer the applicant to that particular RRP program. In the absence of a vacancy, the applicant is placed on a waiting list for the next available bed. The CSA regularly maintains and reviews these waiting lists to ensure timely placement. Additionally, if immediate placement in an RRP is not feasible, the CSA may suggest alternative services available within the public behavioral health system.

The priority for admission to an RRP is based on the level of care required and the applicant’s current status. Applicants who are transitioning from state hospitals and are ready for discharge are given the highest priority for intensive-level beds. If there are no state hospital discharges from the applicant’s county of origin, the CSA may consider applicants from other counties if they are willing to relocate. In cases where no state hospital discharges are available or willing to accept an intensive RRP placement, community applications from the county of origin may be considered for intensive-level beds.

For general-level care, any vacant bed is first prioritized for RRP residents currently in intensive-level beds who are appropriate for the lower level of care. If no residents are ready to transition from intensive to general-level beds, the CSA will then consider applications from the community waiting list for general-level placements. This process ensures that individuals are matched with the appropriate level of care and support, facilitating their transition to independent living while maintaining their well-being in a supportive environment.

ANNE ARUNDEL COUNTY CSA
Anne Arundel County Mental Health Agency
1 Truman Parkway, Suite 101 Annapolis, Maryland 21401
Phone: 410-222-7858 Fax: 410-222-7881

Does Arundel Lodge serve military veterans?
Yes, Arundel Lodge serves military veterans through our Outpatient Mental Health Clinic and Psychiatric Rehabilitation Programs. Our staff is trained in military culture and trauma-informed care. We also offer a Supported Employment program for all veterans, regardless of whether they receive other services. With veteran staff members and VA approval, our Service Members, Veterans, and Families program provides mental health support to veterans and their families.
Does anyone reside at Arundel Lodge’s main campus, 2600 Solomons Island Road, Edgewater?
No one resides at Arundel Lodge’s main campus. This location offers mental health treatment, support, and services, including outpatient care, Day Program, and Health Home care coordination. It also houses offices for our program staff, case management, business office, and the Open Eye Gallery. While we serve over 130 individuals in our Residential Rehabilitation Program across 36 homes in the community, the main campus is not residential.

Arundel Lodge also operates a second location at 1819 Bay Ridge Ave, Annapolis, offering outpatient mental health and substance use services through our Integrated Services Program, as well as housing the Marcus Youth and Family Center.

How do I access Arundel Lodge's services?

Before your first visit to Arundel Lodge please call the main number at (443) 433-5900 and make a request for services. After that request is received, one of our intake specialists will assist you in setting up an appointment and making sure you have the correct insurance coverage or walk you through other options available for covering your treatment.

Can I use private insurance at Arundel Lodge?

Yes, Arundel Lodge accepts several private insurance carriers in its Outpatient Mental Health Clinic.

Unlike many therapists who do not accept insurance due to reimbursement challenges, we are committed to helping as many people as possible. To check if we accept your insurance, please call 443-433-5900.

Can I get all of my services for substance use and mental health treatment at Arundel Lodge?

Yes, Arundel Lodge offers a full range of services for both mental health and substance use treatment.

After an initial screening and assessment, we tailor an Individual Rehabilitation Plan to address your specific needs. Our team includes Certified Addiction Counselors, licensed therapists, psychiatrists, and peer support. We provide medication management, individual and group therapy, medication-assisted treatment, and discharge planning.

To find out how we can meet your needs, please call the main campus at (443) 433-5900.

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