Virtual Health Clinic
Starting February 7th, 2021, existing patients can access individual, group, and family services through telehealth. Our team of psychiatrists, Nurse Practitioners, Social Workers, and Licensed Professional Counselors are available via the Arundel Lodge virtual and online waiting room.
Telehealth Appointment Access Instructions
1. Appointment Scheduling & Link Generation
Once your telehealth appointment is scheduled, a link will be generated through On Call and sent to your email.
2. Account Setup
Click the link in the email to create a password for your On Call account.
3. Appointment Reminders
You will receive an email reminder 24 hours before your appointment, and again 1 hour before your scheduled time. The email will include a reminder of your appointment and an option to confirm your attendance.
4. Joining the Session
You can join the session by clicking the “Join Session” button in the reminder email, up to 10 minutes before your appointment time.
Please ensure your device is ready and that you have a stable internet connection prior to joining your appointment.