Virtual Clinic

Arundel Lodge Virtual Clinic:

Effective February 7th, 2021, existing patients will be able to have their individual, group, and family services available through telemedicine. All of our psychiatrists, Nurse Practitioners, Social Workers, and Licensed Professional Counselors will be available through the Arundel Lodge virtual and online waiting room.

The first time you use telemedicine, the Arundel Lodge clinician will need to review information in order to obtain your informed consent. Click here to see the consent form that will be reviewed with you .

New patients will also be able to register for services, receive a diagnostic assessment and begin treatment through telemedicine remote access. To register for services please click on the “Get Help Here” button and choose “Enrollment”.

VSee Telehealth services can be accessed via the website link or by downloading the app on any smart device. If using the app it will ask for the password “arundellodge” to access the waiting room.

If you have any questions regarding this process please call the main line at (443)-433-5900 and press 0 to speak to administration staff.

How to log on to the Vitual Clinic

VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your patient health data is secure. Seeing your doctor is easy with VSee Clinic. You can schedule an consultation or “walk in” without an appointment.

To log on via computer please click on the following link:

https://arundellodge.vsee.me/u/clinic

To download and install the VSee mobile app to your mobile device:

For Android Devices: play.google.com
For Apple Devices: apps.apple.com

Accessing Arundel Lodge Virtual Clinic using the VSee app

Please download the VSee Clinic App in the Android or Apple Store to connect to Arundel Lodge Virtual Waiting Room to conduct your Appointment.

Go to a private, safe place of your choosing.
Open the app, enter the Room Code: arundellodge
Click Enter.
Please Fill in the following information to Proceed:

- Your name*
- Your address*
- What is the reason for your visit today?*
- Describe your symptom(s)

Click the button “I give my consent to participate in a Telemedicine Consultation” (*Required)
Click Enter Waiting Room button.
Select a Consultation type (based on your regular session)

Please check detailed instructions on the VSee Clinic Waiting Room Patient Manual section.

VSee Clinic Waiting Room Patient Manual:

WHAT YOU NEED

To enjoy the best experience on VSee, make sure you have:

High-speed Internet access
Bandwidth of 150 kbps (500 kbps is best)
Webcam or built-in camera
Microphone and speakers

BROWSER

Make sure you are using a supported browser. VSee works on:

Microsoft Internet Explorer (9.0 or later) – flash player must be installed
Mozilla Firefox (latest version) – except iOS and Android
Safari (latest version) – please don’t use private mode
Google Chrome (latest version)
Internet Browser – default browser on some Android devices

Also, in your settings, turn on:

JavaScript
Cookies

TO GET STARTED

Once you have everything you need, close all other video conferencing programs, such as:

WebEx
Skype
GoToMeeting

These programs can interfere with VSee.